Frequently Asked Questions
What are the costs involved with using employment screening?
With Insperity Employment Screening, there are NO upfront costs and NO monthly or yearly usage requirements. We believe our company should be an employer resource that is always available to customers when needed – but not a burden when not needed.
There is a wide variety of employment-screening scenarios, and all customers have their own preferences. Our experienced staff will review your needs and work with you to create a custom solution for which you can budget.
Are there any additional costs, such as state or county fees?
The price we quote is what you pay. Insperity Employment Screening doesn't pass on court or courier fees. All fees are included in the price – no hidden costs and no surprises.
How are requests submitted and results retrieved?
Ultimately, what works best for you works best for us. We have developed an excellent Web-based ordering, monitoring and report-retrieving system, but we also work with customers by fax – and even overnight delivery – when those solutions best serve our customers' needs.
If I need a custom process, are there additional costs to set it up?
No. In fact, Insperity Employment Screening has developed and maintained custom solutions and custom Web development for many customers free of charge.
Every company has a unique and optimum way of moving reports and making hiring decisions within its organization. We realize that conforming to what works best for our customers expedites the hiring process, makes decision makers’ jobs easier and creates an enduring relationship through customer satisfaction.
What can I realistically expect with regard to turnaround time?
As a basic rule of thumb, reports that are obtained through electronic means are processed and returned within two to four hours. Reports that require onsite research can be expected in one to two business days.
If a question or concern arises, what do I do?
Insperity Employment Screening provides toll-free access to its customer service and technical support representatives. We currently staff several experienced representatives in each area, so that customers can get answers without delay from an actual person – not an automated system. Each of these departments also responds to e-mail inquiries promptly.
What makes Insperity Employment Screening different than other screening providers?
Two important features differentiate us:
(1) Insperity Employment Screening always provides information directly from the source of that information. While other companies compile data and provide it as "complete", Insperity Employment Screening searches the repositories that are complete. To us, it is just as negligent to utilize a database with known weaknesses as it is to not check at all.
(2) Insperity Employment Screening will do everything it can to conform to your exact needs. Whether it is developing a product that fits the positions for which you are hiring or creating a report flow that's unique to your structure, we become your "in-house" employment screening department.
How do I sign up?
All you have to do is print our Subscriber Agreement (pdf), complete all required pages, sign where indicated and fax to 888-324-8736.
This document tells us who you are and what your purposes for using our services are. Remember, because of the sensitivity of the information obtainable through Insperity Employment Screening, only official business entities may use these services.
Fax the completed paperwork to 888-324-8736
Within one working day, we will activate your account on this website. At that time, you will receive an e-mail with your login information and a link to a help guide with details on using the site.
Contact Us
New Customers: 800·527·7930
Customer Service: 800-364-7770
Fax: 877-273-6956
10 Things You Should Be Asking an Employment Screening Company